The Everest Group

*A division of The Everest Search Group, Inc., Los
  Angeles, CA
*The Everest Search Group Inc., Lake Tahoe, NV

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Director of Operations- Arvato

Our client, Arvato Bertelsmann a global services company founded over 180 years ago and headquartered in Gütersloh, Germany. Its services include customer support, information technology, logistics, and finance.

The Site Director will direct all aspects of a multi-shift, 100 dock door, 600k square foot operation by providing leadership to 100-400+ employees, ensuring flawless performance and results, executing functional business plans and contributing to the development of operational strategies throughout the supply chain.

Louisville, KY

Responsible for leading and directing all phases of site operations including: production, quality control, maintenance, receiving, picking, packing and shipping
Develops, monitors, and implements processes required to effectively manage company’s current activities and operations as well as its plans for growth
Reviews the analyses of operational activities, expenditures/costs vs. forecast data to determine company progress toward state Key Performance Indicator goals and objectives
Oversees internal workflows and organizational development; directs and oversees all staff-related activities and human resources functions
Accountable for all budgetary management and cost control in relation to their facility/operations.
Responsible for Inventory Management including accuracy, losses and damages.
Responsible for peak season readiness and volume management
Ensures that all company operations comply with federal, state, local, and/or company policies and regulations
Coordinates with client and senior staff to identify and implement opportunities for continuous improvement processes to reduce costs and increase and/or improve quality for all network activities and client service
Ensures that employees and managers have the required safety training and are consistently working in a safe manner; develops and implements safety programs to reduce accidents and injuries
Work with customers and representatives of transportation companies to evaluate and promote services
Improve productivity through efficient scheduling, vendor performance, adherence to standard operating procedures, and implementation of new service-oriented schedules
Responsible for all labor/people management activity for the site including headcount management (temp and permanent), performance management and cost management.

Bachelor degree in Supply Chain Management (or comparable work experience)
10 + years of progressive management level operational experience
Must have 3PL experience in a high volume facility
Must have retail experience
End-to-End Supply Chain Knowledge (transportation, warehouse/distribution, ERP and logistics software, customer relations & compliance, budget creation & management)
Must have multi-level, broad-range distribution experience involving pick and pack and shipping in a high volume consumer products facility
Experience with Change Management and Lean Principles. 
Must have knowledge of current industry best practices and process improvement 
Must understand distribution center technical operations (APICS), statistical process control, data analysis, and budgeting

Competitive Executive Base
Bonus Program
Full Executive Benefits
Relocation Assistance